Support that meets you where you are
At HHA, we understand that every Estate is unique.
Our fees reflect the complexity of the estate, not the family’s emotional needs. Every family receives the same care and respect… What differs is the work required to manage the estate behind the scenes.
Our Promise to Families
No pressure. No unnecessary steps. No surprises.
Only clear guidance, honest outcomes, and compassionate support — when you need it most.
Essential Estate
Ideal for simple Estates with quick Turnaround
- This package is designed for estates with:
- Clear documentation and a valid will
- Limited assets and institutions
- Few beneficiaries
- What’s included:
- Estate intake and discovery
- Death reporting to relevant institutions
- Asset and liability collation
- Coordination with the executor or attorney
- Clear timelines and updates
- Who it’s for:
- Families who need a professional, structured approach to ensure the estate is managed efficiently and transparently.
Managed Estate
For Estates requiring active coordination
- This package is ideal for estates with:
- Multiple assets or asset classes
- Several institutions involved
- Multiple beneficiaries or dependants
- What’s included:
- Everything in Essential Estate
- Ongoing coordination with banks, insurers, and other stakeholders
- Structured follow-ups and issue resolution
- Regular progress updates to the family
- Guidance and communication support for beneficiaries
- Who it’s for:
- Families managing estates with several moving parts, where ongoing professional oversight reduces stress and ensures everything stays on track.
Complex Estate
For high-complexity or sensitive Estates
- This package is for estates with:
- Cross-border elements or business interests
- Multiple stakeholders with sensitive or complex dynamics
- Elevated risk of delays or disputes
- What’s included:
- Everything in Managed Estate
- Senior oversight throughout the process
- Advanced stakeholder and risk management
- Priority handling and proactive problem-solving
- Who it’s for:
- Families dealing with complex estates, sensitive situations, or high-stakes administration, where expert coordination is essential.
What Our Fees Cover
HHA provides administrative coordination, guidance, and family support throughout the estate process.
Our fees do not include:
- Executor’s fees
- Legal advice or litigation
- Court or statutory costs
- Third-party institutional charges
Frequently Asked Questions
Every family deserves the same care and respect.
What differs from one estate to another is the work required behind the scenes — the number of assets, institutions, beneficiaries, and potential risks involved.
Basing our fees on complexity ensures pricing is fair, consistent, and transparent, regardless of personal circumstances.
We use a structured estate assessment to understand:
- The assets involved
- The number of institutions and stakeholders
- Documentation and administrative requirements
- Any risks, sensitivities, or delays
This allows us to recommend the most appropriate package based on facts, not assumptions.
That’s completely normal.
Most families don’t know this upfront, which is why we start with a free consultation, followed by a formal estate assessment if you choose to proceed.
We’ll explain our recommendation clearly and answer any questions before you make a decision.
No. All families receive the same level of care, compassion, and professionalism.
Higher-complexity estates require more coordination, oversight, and problem-solving, which is why they are structured differently — not because families need more emotional support.
Estate matters can evolve as new information comes to light.
If material complexity emerges after we begin, we will discuss this with you openly and in advance, explain what has changed, and agree on any adjustments before moving forward.
There are no surprises.
The estate assessment fee is non-refundable, as it covers real administrative work completed upfront.
No. HHA provides administrative coordination, guidance, and family support.
Executor fees, legal advice, court costs, and third-party institutional charges are separate and payable directly to those service providers.
Yes, where appropriate and within scope.
We coordinate with relevant institutions, follow up on submissions, and help move the process forward — while keeping you informed at every stage.
Timeframes vary depending on the estate and third-party institutions involved.
While we can’t control external delays, our role is to reduce uncertainty, track progress, and keep you informed, so you’re never left wondering what’s happening.
If there are urgent financial or family needs, please let us know during your consultation.
We’ll take this into account during the assessment and ensure it’s factored into how we support you and prioritise the work.
The first step is a free consultation, where we listen, ask a few key questions, and explain the process.
From there, we’ll guide you calmly through each next step — one stage at a time.